The Mandolay Hotel, Guildford
Read about how we were able to help a 70 person strong team manage their payroll during a troubling time.
We recently moved our Payroll service to Pay-Nex, and as events transpired it was perhaps the most timely decision that we could have made.
Of course, nobody could have foreseen the events surrounding COVID-19 but it has been such a relief knowing that Dena and her team were on-hand to help with furlough payments to our 70 or so staff.
We were generally satisfied with our previous payroll service, the decision to move was taken because of one or two ‘fiddly’ admin issues and a slight lack of transparency with billing, nothing too serious at all.
However, as soon as we met with Dena we were immediately confident of the quality of the Pay-Nex service. Every part of the operation was first class and we felt comfortable right from the start that our payroll was in safe hands. Billing is transparent, our company data and the personal staff records are entirely secure and there have been absolutely no issues with billing transparency.
The additional work that Pay-Nex have undertaken during the pandemic has been astonishing, we are delighted that we took the decision to move providers and based on our experience, we could not recommend the service more highly.
Matthew Milliken MIH – Managing Director
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